How can we help?

A real person reads every message. We answer within NUMBER working days.

Email support

Questions about your account, your subscription or how something works.

[email protected]

Report a problem

Something is broken or behaving strangely. Tell us your phone model and iOS version.

Send a bug report

Ring help

Pairing, charging or connection trouble with the Zopanta ring.

Get ring help

Common questions

Does Zopanta block my apps completely?

No. Zopanta puts a short pause in front of the apps you chose, during the hours you chose. After the pause you decide. If you say yes, the app opens.

Can Zopanta see what I do inside my apps?

No. Zopanta knows that an app is opening. It cannot see your messages, your feed, your photos or anything you type. See the Privacy Policy for the full detail.

Which apps can I add?

Any app on your phone. Most people start with two or three, the ones that swallow the most time, and add more later.

Do I need the ring?

No. The app works on its own. The ring is for people who want the decision to happen in their hand instead of on the screen they are trying to put down.

My ring will not connect. What should I do?

Check that Bluetooth is on, that the ring has charge, and that it is not still connected to another phone. The ring talks to one phone at a time.

If it still will not connect, email us with your phone model and your iOS version.

How do I cancel my subscription?

Subscriptions are handled by Apple, so you cancel them in your iPhone settings, under your Apple Account, then Subscriptions. Cancelling there stops the next payment.

How do I delete my account and my data?

You can delete your account from inside the app, in Settings. You can also write to [email protected] and ask us to do it.

Still stuck?

Write to us and tell us what happened. Screenshots help more than anything else.

Email support

Note for the Zopanta team, remove before publishing.

Confirm the two addresses on this page, [email protected] and [email protected], exist and are being read. Apple checks that the support URL works during review. Fill in the response time marked NUMBER above.